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Documentation pages for using Creodocs.

  • Manual Entry


What Are Credits?

Simply, credits are the currency for creating documents on Creodocs. Credits are purchased for money and spent on creating documents. All credits have a finite lifetime and will expire if they are not used in time. This icon is used as shorthand for credits: Credits .

Purchasing Credits & Expiry

The Pricing page allows you to purchase credits. All credits expire after 2 years to allow ample time to make use of purchases. Discounts apply for large purchases of credits—currently, each block of 1000 credits purchased results in a further 10% discount applied on the base price ($0.05/credit) for further credits purchased. The average cost per credit is indicated below the purchase price on the Pricing page.

You can purchase multiple sets of credits and credits that expire soonest are always used first. This allows you to manage your spend based on available budget and expected usage.

Why Credits? Why Not Dollars or Subscriptions?

Credits may seem like a dark pattern of obfuscating cost and adding unnecessary complication. This is certainly not the intention and this section aims to explain why credits are a good system for you and for Creodocs.

The price to create individual documents on Creodocs is on the order of cents and there is no reliable method for charging such small amounts directly, therefore, either an account crediting system or a subscription model is required.

Crediting accounts with dollars directly would make for unintuitive remaining balances and prices, where a document cost of $0.06 and remaining balance of $4.78 requires the use of a calculator to determine how many documents you can create. Whole numbers, as with credits, simplify this to 1 credit makes 1 document. Another important consideration is that dollar balances disallow discounting for bulk buying, at least, not without disassociating amount credited from the price paid, at which point you have an unintuitive credit system where $200 paid in gives you $300 in credit.

Alternatively, a subscription model allows recurring payments for fixed or unlimited numbers of documents to be produced over specific time scales. However, subscriptions are ultimately bad for the consumer and don't adequately support users with low workloads. The expiring credit system already provides the benefits of a subscription by allowing you to maintain a constant pool of credits that are purchased on a schedule of 2 years any time before the previous set expires. This comes without lock-in for fixed terms as with many subscriptions and if you are unhappy with the product, you can walk away at any time by letting your credits expire without having to continue paying or going through the hassle of cancelling your subscription.